Frequently Asked Questions
Everything you need to know about your Senpai Store order.
What is the typical shipping time for my order?
We process orders within 1-3 business days. Domestic shipping usually takes 5-7 business days, while international shipping can take 10-21 business days depending on your location.
How do I ensure I choose the right size?
Each product page features a detailed size chart. We recommend measuring a garment you already own and comparing it to our specifications as our fits may vary between streetwear and slim-fit styles.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply contact our support team to initiate a return or exchange process.
How should I care for my Senpai Store apparel?
To preserve the quality of the prints and fabric, we recommend washing your items inside out in cold water and hanging them to dry. Avoid using bleach or ironing directly on graphic designs.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific destination.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.